Workshop A2 (new): Using The Social Web To Maximise Access to Resources

24 07 2009

Unfortunately Colin Hamilton won’t be able to attend IWMW 2009 and so won’t be able to give his session on “Using Web Analytics“. I will be replacing Colin.

However rather than looking at Web analytics tools such as Google Analaytics in  my workshop session on “Using The Social Web To Maximise Access to Resources” I will be exploring how Social Web services (such as blogs, wikis, Twitter and Facebook) can be used to maximise access to resources and services.

The session will provide some evidence of the benefits of this approach and will explore ways in which metrics can be obtained and used. The session will also provide an opportunity to discuss some of the barriers to use of such services, including concerns that such services may be walled gardens, may be intended for social and not professional purposes and the tensions between individual and organisational use of such services.




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